What our customers
say.

I had a wonderful experience at Freedom Mobile thanks to Simar. She was extremely professional, patient, and kind throughout our visit. She took the time to explain everything clearly and helped us find the best option for our needs...

Great experience! I upgraded my phone, and the staff were incredibly kind, patient, and helpful throughout the process. They helped me transfer everything from my old phone to my new one and explained everything clearly...

We recently visited Freedom Mobile and had the pleasure of being helped by Simar. She was incredibly kind, patient, and knowledgeable throughout the experience...

I had a great experience here today. Jessi was extremely knowledgeable and patient, helping me choose the best phone plan and setting everything up. Excellent customer service!

I had a great experience with Simar at Freedom Mobile. She was friendly, patient, and very helpful in answering all my questions. Really appreciate her excellent customer service.

I went in just before Christmas, early Boxing Day sale. Lady who helped me was very good, got the phone I wanted, helped me wipe my old phone and set up my new phone. 5 out of 5 for service!

Have the best service with Mehak all the time whenever we come to this location. She is extremely helpful always. Her personality is so appealing. I would always recommend anyone who needs good and fast service please do see Mehak.

Store service is great. We are coming here from last 5 years, we are really happy.

Awesome service Mehak! Thanks for all your help!

I visited last week, and Dhruv gave me a great deal on the iPhone 17 Pro. The customer service was excellent!

Very helpful. They take time to help customer so I don't mind waiting for my turn. In return, they are taking time to help me with my needs and inquiry. Jennifer is very good in helping customer.

Excellent service and gave me best deal. Also, provided me extra service as well including setting up my new phone and transferring data! Thanks to Simar she is so nice and she have very beautiful smile!!! Recommend visiting to this store!!

I've had a really good experience with them. The plans are fair and actually save me money. Coverage has been solid wherever I go, and the data works great. The staff are super friendly and easy to talk to whenever I need help!!

Thankyou Mehak for the amazing service. I am definitely going to refer my friends to you. Keep doing the great work. 👍 👍 👍

I can't say enough great things about my experience with Pooja! After years of frustration with another provider, I finally decided to switch to Freedom Mobile...

Had a great experience at Freedom Mobile thanks to Jesse. She provided excellent customer service from start to finish. She was friendly, patient, and took the time to answer all of my questions without making me feel rushed...

Pooja was the customer service rep at the Grandview Corners store and she was outstanding. We switched two phone lines from Rogers to Freedom mobile and it was all done while we were at the store with Pooja and able to guide us...

This Branch at Grandview Central South Surrey has given excellent service to my family & friends for over 3 years. Pooja has been amazing and goes above and beyond to help us, even past closing time. She is always pleasant, well updated on...

We went to freedom mobile in South Surrey today, and spoke with Simar K. I have to say that it was a fantastic customer service experience! She was extremely helpful with the initial questions I had and then, after some change of mind...

Simar was very helpful to upgrade my phone. She knows how to deal with different people at the same time and provides great customer service. Very professional and patient!